Ø Communication
Nowadays,
the development of the organizational communication saw the communication as
one
of
the most dominant and important activity in the organization and it could be
able to motivate
Employees.
(Sari Ramadanty & Handy Martinus Bina
Nusantara University)
Organizational
communication plays an important role in this challenge. (Rajhans,2012)
Communication
is important as without communication the employer /leader in an organization
cannot
express his appreciation to the employees . On the other hand, the employees
cannot
communicate
their issues and their wants to their employer/ leader.
Interpersonal
communication is the communication between people who are usually conducted
face-to-face
in personal or non –personal situation(Morissan, 2013:14)
According
to Elena Buja 2009 ,nonverbal communication has an influence on motivation and
is
an
essential thing. Nonverbal communication can help employee in understanding the
information
and establish a sense of comfort in working . In addition, the work environment
also
gives
impact on work motivation. If the employee motivation is good, then the purpose
of an
organization
is achieved and vise verse.
Mussie et al.
(2013) articulated that one valuable outcome and reason for recognizing
employees is
the fact that
people who feel treasured are more positive about themselves and their capacity
to
contribute, i.e.,
employee recognition can improve productivity and increase satisfaction (Mussie
et
al; 2013; Gostick
& Elton,2007 Nelson,2005; Daniels,1999; Darling et al.1997) . Every
employee likes to
be appreciated for
the work they do. When they are appreciated, their attendance will be good.
Unscheduled
leave will not be taken , they will be
punctual, , acting for staff on leave,
helping others
to complete their
task and be a good team player to name a few.
(Paul ,2016)
stressed that when employees’ feel appreciated and esteemed for their
commitments in
the work
environment, great results take after, including expanded worker commitment,
less staff
turnover, higher
customer loyalty appraisals and the organization develops in its feeling of
motivation.
Most
of us function within this system to earn the money we need to purchase the
necessities of life. (Erin Dorney) What
hurts most is negative feedback, then ,isn’t
the
overt content of the message so much as the threat of exclusion. ,abandonment,
and ostracism
that
accompanies it says Wright (59)
The
acceptance of feedback/criticism in an office environment depends a lot on the
relationship
between
the employer/leader and the employee. If the relationship is good even a
negative
criticism will not have a serious blow on the employee.
But on the other hand if the
relationship
was
not good even any constructive criticism will have a heavy blow to the
employee.
If
you feel you are being criticism for the wrong reasons adopting the following
response can
demonstrate
that you are open to new ideas and don’t have to commit on the spot. You know
you might be right,That’s a good one,What would that look like? I hadn’t thought about it, Let me think
about that, How could we make that work?, Source:(Erin Dorney,2012).
References
Erin Dorney (2012) zen and the art of Constructive Criticism.
Wright, Karen. “A CHIC CRITIQUE.. (Cover Story).” Psychology Today 44.2 (2011): 54-63.
De Nobile,
J. J., & John, M. (2008). Organizational Communication and Job Satisfaction
in Australian Catholic Primary Schools. Journal Administration & Leadership
Educational Management, 36(1), 101—122.
Morissan. (2013). Teori Komunikasi Individu Hingga Massa.
Jakarta: Kencana Prenada Media Group
Rajhans, K.
(2012). Effective Organizational Communication: a Key to Employee Motivation
and Performance. Interscience Management Review (IMR), 2 (2), 81-85. ISSN:
2231-1513.
Andrew,
D. P. S. & Kent, A. (2004). The Impact of Perceived Leadership Behaviors on
Satisfaction, Commitment, and Motivation: An Expansion of the Multidimensional
Model of Leadership. International Journal of Coaching Science, 1 (1), pp.
37-58.
Gallup
(2014), Survey Findings: Employee Engagement, available at: www.gallup.com (Accessed 10th May, 2016).
Globoforce (2011), “SHRM survey findings:
employee recognition programs”, (Accessed 10th May, 2016).
Mussie,
T. T; Kathryn, J. R; &, Abel, B. E. (2013). The Effects of Employee
Recognition, Pay, and Benefits on Job Satisfaction: Cross Country Evidence,
Journal of Business and Economics, Volume 4, No. 1, pp. 1-12.
..
Paul, W. (2016). “Appreciation at Work training and the Motivating by
Appreciation Inventory: development and validity”, Strategic HR Review, Vol.
15, 1 pp. 20 – 24.
Taylor
H, Cox Jr, (1994) Cultural Diversity in Organisation.
Hi Danushi,
ReplyDeleteYou have done an excellent research on finding the motivational factors. However the reward and recognition are employee motivational factors those influence and direct the employee behaviors to achieve the targets and goals (Danish and Usman, 2010). The efficiency and the productivity of an organization can be improved through a well-designed reward and recognition mechanism (Akafo and Boateng, 2015).
Thank you Dulshan, Reward management system and participation of employees in decision-making are frequently used practices by organizations to accomplish their objectives (Güngör, 2011).
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